Nothing seems more stressful than when your internet is down. Fast and reliable connections are essential these days, especially with more people than ever working from home.
That’s why it is so important to know the best internet service provider (ISP) in your area. Download speed, upload speed and customer service are some of the most important factors to consider as well.
However, finding the right ISP can be easier said than done — especially if you live in a rural area with limited options for getting online.
In this article we will talk about 5 best internet provider in the US that we recommend to you. Here they are:
Cox
For those who are looking for a fast, reliable internet service, Cox is an excellent choice. Cox also offers select fiber internet service, but the prices are high and the customer support is middling. However, if you need reliable internet and don’t mind paying a bit more than the average, Cox is a great choice. In addition, Cox offers a 30-day money-back guarantee if you aren’t satisfied with your service.
The only downside to Cox’s service is that you are required to sign a two-year service contract in order to get an unlimited data bundle. However, there is an early termination fee of $120 if you cancel your service before the end of the contract. Fortunately, the company has significantly improved its customer service over the past year. The company also offers discounts on certain features, such as free routers.
When shopping for an ISP, the most important factor to consider is speed. Cox offers a range of plans from $65 to $180. However, most of the bundles require a one-year term contract. This means that if you are an active Internet user and need speed, you will probably want a higher-speed service. Luckily, Cox offers a range of plans for different users.
The company offers high-speed internet with speeds ranging from 10 Mbps to 940 Mbps. In many cases, the 150 Mbps Internet Preferred plan is enough for an average family. However, if you have multiple users, you can easily exceed this limit. If you’re a gamer, the 940 Mbps Gigablast plan is the one for you. But, if you’re not a gamer, consider the other plans.
Charter
The company is known for its high-speed internet connections. Charter offers speeds of up to 300 megabits per second (Mbps) on a basic plan. The company also offers a higher-speed plan called Spectrum Internet Gig, which boasts download speeds of up to 940Mbps. While Charter Internet is currently offering 200Mbps as a starting option in 41 states, it has recently increased this speed to 300Mbps on most plans.
The company has three main internet plans. The download speeds range from 200 Mbps to 1 Gbps, but actual speeds can vary depending on location and use. However, most people will find 200 Mbps or higher more than adequate for most of their needs. Upload speeds are not always fast, but they aren’t as important as download speeds for most users. Therefore, many consumers are happy with this service. Regardless of your needs, Charter is one of the best options for getting a high-speed internet connection.
Customers who are unhappy with their internet service will want to consider switching providers. Charter has improved its service over the past year since its acquisition by Time Warner Cable. While it is consistently below the average of US regional ISPs, it ranked higher than most other providers in the West region. Charter also received the highest overall score in the South region, but ranked behind AT&T and Verizon Fios in terms of customer satisfaction. Its perks also outweigh the downsides, including a no-contract policy and no monthly fee for the modem.
The company has a well-maintained HFC network that provides high-speed service. Its network is also very efficient, which allows it to offer internet and telephone services to customers. While Charter’s services are relatively expensive, their plans are always better than their competitors’. In fact, it consistently beats advertised speeds. The company is also known for its fast speeds, which are better than many of its rivals.
AT&T
If you are looking for a great internet provider, AT&T is a great choice. They have internet services across 21 states and over 100 metro areas. They also offer fiber service in select areas and hybrid service in other areas. This means that you can get the best speed and the cheapest price. There are many great promotions for new customers, and they provide great customer service and support. Whether you are looking for a basic internet provider or a business internet solution, AT&T has the service that’s right for you.
However, not everyone thinks AT&T has the best internet service. The American Customer Satisfaction Index scores internet providers on a 100-point scale based on feedback from actual customers. In the 2021 American Customer Satisfaction Index, AT&T got the highest score, scoring 738 out of 1,000. Other internet service providers, such as Verizon and Midcontinent, scored lower than AT&T, but all three tied for first place.
However, while AT&T is the best internet provider in a number of categories, it is not without its downsides. While many providers charge extra for high internet speeds, AT&T offers a grace period for customers who exceed their data caps. Additionally, the company offers affordable installation. Customers can choose from self-installation or professional installation, which costs just $99. Customers can even haggle to get this fee waived if they order online.
AT&T has a wide range of high-speed internet plans. Their fiber-optic network reaches over 35 million people across the US. The company also has a number of plans that don’t include the usual industry practices such as WiFi fees or data caps. You can even get a 5% discount if you sign up for autopay and choose paperless billing, which will save you money on your bill.
Verizon FiOS
Verizon Fios is one of the leading fiber-optic providers in the US. It provides super-fast downloads and uploads. In addition to Internet, Fios offers phone service and TV service. The company has been increasing its service area by leveraging its mobile network. As of 2021, the company is expected to serve over 6.5 million households. While coverage is not uniform, most of the country has Verizon Fios coverage.
The company also offers a symmetrical download and upload speed that customers love. Verizon Fios speeds are in the 300 to 940-Mbps range, which is ten to twenty-times faster than the maximum speed of legacy technologies. While the term “fiber” can be confusing, it is actually a technology used to transmit data over long distances. Verizon Fios speeds are a great choice for many households.
Verizon Fios has plans for everyone’s needs. These plans are all-inclusive, which means you won’t have to worry about paying additional fees for equipment or renting devices. This is exactly how the best Internet Service Providers should operate. In addition, the company offers a variety of high-speed Internet plans, ranging from $50 to $100 per month. If you are worried about the monthly cost, don’t worry. With Verizon Fios, you’ll never pay for more than you need to.
The company has a stellar reputation for customer service, which translates into high customer satisfaction. According to the American Customer Satisfaction Index, Verizon ranks first in customer satisfaction with a score of 72 out of 100, beating out rivals AT&T and Time Warner Cable. In fact, Verizon has remained at the top of the ACSI ISP benchmarks every year since 2015.
Sparklight
If you’re in need of a new internet provider, Sparklight is an excellent choice. The company, which was previously known as Cable One, is a leader in broadband communications. With a network covering 24 states and 1.1 million residential customers, Sparklight offers a range of entertainment options, including high-speed internet, advanced Wi-Fi solutions, cable television, and phone service. The company also provides high-speed business internet solutions for small and large businesses.
While you’re shopping for internet service, you should also consider the quality of customer support. A good company can provide prompt support whenever you need it, and excellent customer service makes a difference if you run into a problem. Sparklight has a customer support center that’s open Monday through Friday from 6 a.m. to 6 p.m. ET and on Saturday from 8 a.m. to 4:30 p.m. ET. It also has a search bar with relevant categories.
The company offers multiple plans at different price points and download speeds. Most plans offer unlimited data, but some are more expensive than others. The data cap on the cheapest plan is 350GB. If you stream video and use multiple devices, you’re likely to reach that cap quickly. After that, you’ll have to pay $10 per 100 GB of overage. But don’t worry, Sparklight doesn’t require you to sign a contract – all its plans come with a 30-day money back guarantee.
While Sparklight offers impressive offerings, the downside is that you should not be a heavy data user. Although the plans are generous, data caps are strict, so it’s important to monitor your usage. Sparklight’s customer support is outstanding. You’ll have access to a range of other internet providers if you need more than a basic connection. A high-speed internet connection is important for streaming videos, gaming, and working from home.